Returns & Exchanges
At Bristol General Store, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, we offer returns and exchanges on unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return for quality assurance, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing